Frequently Asked Questions

Practical answers for a considered pet wardrobe. If your question is not covered, email service@cloverrindle.com.

Can I select an outfit using only breed or weight?

No. Measure chest, neck, and back length and compare the actual product guidance. Body shape and coat vary even within one breed. Contact us before ordering when product-specific dimensions are not available.

Can cats and dogs wear these styles all day?

We do not recommend an automatic all-day wearing routine. Only dress pets who tolerate clothing, start with short supervised sessions, check movement and temperature, and remove garments for rest or any discomfort.

Are materials, dimensions, or special performance guarantees available?

Only rely on specifications explicitly provided for the particular item. A fabric’s appearance does not confirm its composition, insulation, stretch, or water resistance. Ask us for the product information needed to make your decision.

Can I request a custom garment?

You can contact customer service to discuss an idea. Share measurements, the desired color or detail, and timing. Availability, price, and preparation time must be agreed before a custom order is accepted.

Where do you currently deliver?

The current delivery destination is the United States, subject to address eligibility at checkout. Prices and shipping charges are in USD.

What does standard shipping cost?

Standard shipping is $5.99 for a discounted merchandise subtotal below $50 and free at $50 or more. Expedited shipping is $7.99 where available. Applicable taxes are separate and shown at checkout.

How should I plan delivery time?

Preparation is 5-10 business days after order/payment confirmation and any needed information. Standard carrier transport is 10-15 business days after dispatch. Add the two for a combined standard planning window of 15-25 business days. Estimates are not guaranteed arrival dates.

Can I change or cancel an order?

Email promptly with the order number and requested change. We check the preparation and dispatch stage; a change cannot always be made once work has progressed. See Order Changes & Cancellations.

How do returns and refunds work?

Request a return within 30 days after receipt. Contact us for instructions before posting. For approved returns, inspection and refund processing is within 10 business days after the returned item is received; bank posting takes additional time. See the full return policy for conditions and postage responsibility.

How do I manage privacy or email preferences?

Use the Privacy Choices page or Manage cookie preferences in the footer. Marketing emails include an unsubscribe option. For personal data requests, contact us using the email above.

Contact Cloverrindle

Guangzhou Zhuyu Media Co., Ltd.
Li Huaying · CEO
Room 403, Building 1, No. 136 Nanda Highway, Dashi Subdistrict, Panyu District, Guangzhou City, Guangdong Province, China
Email: service@cloverrindle.com