Customization Enquiries

Have a color, silhouette, or personal detail in mind? Contact Cloverrindle customer service to discuss a customization enquiry before ordering.

What to include

Send the product or style you are considering, your pet’s chest and neck circumference, back length, units, preferred detail, and any occasion date. A simple sketch or description can help explain an idea. Do not include another brand’s artwork unless you have permission to use it.

What happens next

We review whether the request is feasible and discuss the scope. Any available option, additional charge, product information, and preparation period must be confirmed before the custom order is accepted. A conversation or a standard product order does not itself confirm a customization.

Price, timing, and approval

Do not assume the ordinary product price includes a modification. The quote and any approval step are discussed for the particular request. Delivery includes preparation and transport; event deadlines need to be discussed in advance and are not automatically guaranteed.

Changes and returns

Once personalized work has begun, changing an approved detail may no longer be possible. Any applicable change-of-mind return restriction must be explained before you agree to the order. Statutory rights relating to defects, incorrect items, or other mandatory remedies remain unaffected.

Start the conversation

Email service@cloverrindle.com with the subject “Customization enquiry,” or choose Customization request in our contact form. Please wait for written confirmation before placing an order expecting a modification.

Contact Cloverrindle

Guangzhou Zhuyu Media Co., Ltd.
Li Huaying · CEO
Room 403, Building 1, No. 136 Nanda Highway, Dashi Subdistrict, Panyu District, Guangzhou City, Guangdong Province, China
Email: service@cloverrindle.com